Hosted Management Suite now available to clients
We like to consult with prospective clients to determine what their real needs are instead of trying to shoe-horn them into a templated service. As a result, many of our clients with full-time IT staff elect to only utilize our network management services for their critical production servers. As a result, our experience in overall network management isn’t felt to the fullest, as our scheduled maintenance, management, and monitoring only extends so far into a clients network.
Today, we are making our management suite available to those clients that have full-time IT staff, yet need a framework and assistance for managing end-user workstations. This is a very powerful service, as it leverages Mastermind’s years of experience with system management and automation to effectively administrate the entire computer infrastructure. Clients using this service gain access to hundreds of tools, scripts, procedures, best-practices, and human experience without the cost of the additional dedicated hardware and software. The suite is entirely web-based, enabling IT administrators to manage, maintain, and troubleshoot all of their LAN systems wherever they are in the world from one location.
Much more important than the tools themselves are the thousands of man-hours of experience using the tools. Mastermind engineers are available to IT administrators to help them make the most out of using the suite. This can take the form of consulting regarding maintenance procedures, creating custom scripted installations, making custom software monitoring procedures, and overall assistance in using the tools effectively. We believe the tools are only effective if they are used correctly, so we seek to insure our clients knowledge and utilization of the suite to make it a mandatory part of their job needs.
Contact us to find out if this service makes sense for your IT department.